1. Help Centre
  2. Feedback & Complaints

How can I contact Like Family?

You can get in contact with our friendly Customer Care team via email, phone or by filling in our contact form.

By email

For general enquiries, please email hello@likefamily.com.au. Please note that this is the preferred method of contact outside of business hours as it allows us to respond to your enquiry once we reopen.

By phone

If you wish to speak to one of our team members directly, or the matter is particularly urgent, you are welcome to call us Monday to Friday between the hours of 8:00 AM and 6:00 PM (NSW and VIC), and 8:00 AM and 5:00 PM (QLD) 

Our phone number is 1800 545 332.

By contact form

If you need a hand finding a support worker, fill out our Contact Form with details about what type of support you're looking for.