Members may need to cancel bookings due to health or personal reasons, we have a policy to help you both navigate cancellations.
If the Member cancels the booking prior to 24 hrs before the booking, you will not be paid.
If the Member cancels the booking within 24 hrs of the booking, you will be paid*.
If a regular member needs to cancel in less than 24 hours you can also offer them to reschedule and not be charged, this is at your discretion.
If you cancel the booking at any point, you will not be paid.
*If a cancellation takes place within 24hrs of the booking due to severe illness or an emergency, you will not be paid.