How can we help you?

      Member Information

      Improve wellbeing, independence and build relationships - find out how to get started and manage your existing account here!

      Social Carer Information

      Our workers are self-employed, which means you need the skills to manage your own work & relationships - find out how to manage your account here!

      Support Coordinators

      Learn how to onboard clients, manage bookings and more as a Support Coordinator using the Like Family platform

      COVID-19 Updates

      The rise of the COVID-19 pandemic around the world has changed the way we operate our everyday lives, this section contains up to date information.

      Policies & Procedures

      In addition to our terms and conditions, Like Family has a number of Policies and Procedures that apply to all staff, members & Social Carers.

      Report an Incident

      If you are involved in an incident, you must notify Like Family within 24 hours by submitting an Incident Report. Call 000 in emergency situations.

      Feedback & Complaints

      Your opinion matters to us! Here are some ways you can share your feedback or complaints with us.