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Policies & Procedures
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Working with Like Family
Deactivating your account
Report an Incident
Feedback & Complaints
Back to home
Help Centre
Policies & Procedures
Member Information
Getting started
Pricing Information
NDIS
Aged Care
Activities and Bookings
Managing my account
Payments
Social Carer Information
Becoming a Social Carer
Working as a Social Carer
Website User Guides
Mobile App User Guides
Payments & Invoicing
Transport
Activities
Bookings
Insurance
Working as an Independent Contractor
Working with Members
Support Coordinators
Getting started
Managing my account
COVID-19 Updates
General Information
COVID-19 Vaccinations
Guidance for Members
Guidance for Social Carers
Policies & Procedures
Complaints & Privacy
Health & Safety
NDIS
Payments, Expenses & Transport
Working with Like Family
Deactivating your account
Report an Incident
Feedback & Complaints
Policies & Procedures
In addition to our terms and conditions, Like Family has a number of Policies and Procedures that apply to all staff, members & Social Carers.
Like Family Child Safety Policy
Complaints & Privacy
What is the Like Family online and social media policy?
What is the Like Family Complaints Policy?
What is the Like Family privacy policy?
What is the Like Family Privacy Collection Notice?
Health & Safety
Identification and Management of Risk
Mealtime Management Policy
What is Like Family's Emergency and Critical Incident Policy and Procedure?
Child Safety Risk Management
What are the Like Family workplace health and safety policies?
What is the Like Family drug and alcohol policy?
Understanding the risks of taking support "off-platform"
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NDIS
NDIS Service Agreement
What is the NDIS use policy?
Payments, Expenses & Transport
What is the late cancellation and refunds policy?
What is Like Family Policy on money handling?
What is the transportation policy?
Working with Like Family
What is the Companionship Agreement?
Deactivating your account
How can I deactivate my Like Family account?