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Activities and Bookings
Managing my account
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Becoming a Social Carer
NDIS Worker Screening Check
Working as an Independent Contractor
Invoicing & Payments
Insurance
Transport & Expenses
Activities & Bookings
Working with Members
Using the Like Family Platform
Support Coordinators
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COVID-19 Vaccinations
Guidance for Community Members
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Health & Safety
NDIS
Payments, Expenses & Transport
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Working with Like Family
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Help Center
Social Carer Information
Member Information
Getting started
Pricing Information
NDIS
Aged Care
Activities and Bookings
Managing my account
Payments
Social Carer Information
Becoming a Social Carer
NDIS Worker Screening Check
Working as an Independent Contractor
Invoicing & Payments
Insurance
Transport & Expenses
Activities & Bookings
Working with Members
Using the Like Family Platform
Support Coordinators
COVID-19 Updates
COVID-19 Vaccinations
Guidance for Community Members
Policies & Procedures
Complaints & Privacy
Health & Safety
NDIS
Payments, Expenses & Transport
Social Carer Policies
Working with Like Family
Contact Us
Report an Incident
Feedback & Complaints
Social Carer Information
Our workers are self-employed, which means you need the skills to manage your own work & relationships - find out how to manage your account here!
Becoming a Social Carer
What qualifications are needed to work as a Social Carer?
What do I need to know before applying?
How do I become a Social Carer?
How do I create a great profile?
What is required for the Like Family induction?
What is the Like Family Academy?
How do I update my availability or profile?
Tricks of the Trade
Providing 100 Points of Identification
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NDIS Worker Screening Check
What is an NDIS Worker Screening Check?
How do I apply for an NDIS Worker Screening Check?
Transitioning to the NDIS Worker Screening Check
Working as an Independent Contractor
How do I work as an independent contractor?
Is my income tax withholding removed from my payments?
What are my tax obligations?
How do I work with Like Family as a Social Carer?
What is the Like Family risk management process?
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Invoicing & Payments
How much am I paid?
How do I access a summary of payments?
Do I need to invoice members myself?
When will I receive payment for bookings?
Insurance
What does and doesn’t the insurance cover?
What happens if I get injured or sick?
Do I need insurance?
Transport & Expenses
Providing Transport on the Like Family Platform
How do I obtain and upload my Vehicle Registration?
What transport am I paid for?
How do I track travel that happens on a booking?
Do I get paid to travel to and from a job (booking)?
What if a Member asks me to pay for my ticket but I can’t afford it?
Who pays for additional expenses during bookings (i.e. tickets, public transport and outings)?
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Activities & Bookings
How do I submit a great activity application?
What is the booking policy?
How do I host an video or phone booking?
What is the Like Family Member screening process?
What is a Meet and Greet?
Will I be paid if the member cancels the booking?
How do I create a multiple booking?
Can I cancel a booking?
How do I make a booking?
How do I help older members with technology?
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Working with Members
Are there any services I shouldn’t be providing on the Like Family platform?
What obligations do I have as a Social Carer to Like Family Members and Employees?
What do I need to know about working with Members under the age of 18?
What should I do if a Member is struggling with suicidal thoughts?
How do I deal with Members who exhibit concerning behaviour?
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Using the Like Family Platform
How do I search and apply for activities?
How do I complete a booking?
How do I create a booking on the platform?
How do I download a summary of my bookings?
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