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Getting started
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NDIS
Aged Care
Activities and Bookings
Managing my account
Social Carer Information
Becoming a Social Carer
Working as an Independent Contractor
Invoicing & Payments
Insurance
Transport & Expenses
Activities & Bookings
Working with Members
Support Coordinators
Contact us
COVID-19 Updates
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Help Center
Social Carer Information
Member Information
Getting started
Pricing Information
NDIS
Aged Care
Activities and Bookings
Managing my account
Social Carer Information
Becoming a Social Carer
Working as an Independent Contractor
Invoicing & Payments
Insurance
Transport & Expenses
Activities & Bookings
Working with Members
Support Coordinators
Contact us
COVID-19 Updates
Policies & Procedures
Social Carer Information
Our workers are self-employed, which means you need the skills to manage your own work & relationships - find out how to manage your account here!
Becoming a Social Carer
How do I become a Social Carer?
What is required for the Like Family induction?
Providing 100 Points Of Identification
How do I obtain a National Police Check?
What is the Like Family Academy?
How do I create a great profile?
How do I update my availability or profile?
Tricks of the Trade
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Working as an Independent Contractor
Police Check Policy
How do I work as an independent contractor?
Is my income tax withholding removed from my payments?
What are my tax obligations?
How do I work with Like Family as a Social Carer?
What is the Like Family risk management process?
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Invoicing & Payments
How do I access a summary of payments?
How much am I paid?
Do I need to invoice members myself?
When will I receive payment for bookings?
Insurance
What does and doesn’t the insurance cover?
What happens if I get injured or sick?
Do I need insurance?
Transport & Expenses
Transport Insurance
What transport am I paid for?
How do I track travel that happens on a booking?
Do I get paid to travel to and from a job (booking)?
What if a Member asks me to pay for my ticket but I can’t afford it?
Who pays for additional expenses during bookings (i.e. tickets, public transport and outings)?
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Activities & Bookings
How do I submit a great activity application?
What is the booking policy?
How do I host an video or phone booking?
What is the Like Family Member screening process?
What is a meet and greet?
Will I be paid if the member cancels the booking?
How do I create a multiple booking?
Can I cancel a booking?
How do I make a booking?
How to I help older members with technology?
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Working with Members
What should I do if a Member is struggling with suicidal thoughts?
How do I deal with Members who exhibit concerning behaviour?