Help Center
Go to Like Family
Contact us
Sign in
Member Information
Member Information
Getting started
Pricing Information
NDIS
Aged Care
Activities and Bookings
Managing my account
Social Carer Information
Becoming a Social Carer
Working as an Independent Contractor
Invoicing & Payments
Insurance
Transport & Expenses
Activities & Bookings
Working with Members
Support Coordinators
Contact us
COVID-19 Updates
Policies & Procedures
Back to home
Help Center
Member Information
Member Information
Getting started
Pricing Information
NDIS
Aged Care
Activities and Bookings
Managing my account
Social Carer Information
Becoming a Social Carer
Working as an Independent Contractor
Invoicing & Payments
Insurance
Transport & Expenses
Activities & Bookings
Working with Members
Support Coordinators
Contact us
COVID-19 Updates
Policies & Procedures
Member Information
Improve wellbeing, independence and build relationships - find out how to get started and manage your existing account here!
Getting started
How can I find the right social carer?
Who are Like Family?
Do Like Family work with Children?
How do I refer someone to become a member?
What do Like Family do to ensure Trust & Safety?
How do I get started with Like Family?
What is a meet & greet?
What screening does a Social Carer go through?
See more
Pricing Information
What does Like Family charge?
What the Like Family travel time policy?
Who pays for any additional expenses during bookings (i.e. tickets, public transport and outings)?
What does transport cost with Like Family?
NDIS
How do I use my NDIS funding with Like Family?
Are Like Family an approved NDIS provider?
Aged Care
Can I use my aged care package with Like Family?
Can Like Family recommend a Home Care Package provider?
Activities and Bookings
How do I arrange a recurring booking?
What do I do if my regular Social Carer is unavailable?
How do I find help urgently?
What if I cannot find a match?
How do I find the right match for me?
How does transport work during bookings?
Can I cancel a booking?
What do I need to do after a booking?
How do I make a booking?
What is a video or phone booking?
See more
Managing my account
How do I update my credit card information?
How do I update my NDIS plan information?