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  3. General Contact Information

How can I contact Like Family?

In order to be a truly accessible platform, we have provided several means by which you can get in contact with the Like Family Team.

By Email

You can submit an email to the Like Family team using our Contact Us form, or by emailing hello@likefamily.com.au directly. Please note that this is the preferred method of contact outside of business hours as it allows us to respond to your inquiry once we reopen.

By Chat

You should see a grey message bubble on the bottom left of your screen. Clicking on this bubble will open up our Like Family chat function. We endeavour to respond to chats within a few hours unless the chat is sent outside business hours.

By Phone

If you wish to speak to one of our team members directly, or the matter is particularly urgent you are welcome to call us Monday to Friday between the hours of 8:00 AM and 6:00 PM (NSW and VIC), and 8:00 AM and 5:00 PM (QLD) 

Our phone number is 1800-545-332.