How can I deactivate my Like Family account?

We understand that sometimes you may need to take a break or deactivate your account for various reasons. Don't worry; we're here to assist you every step of the way.

How to mark yourself as unavailable

If you are a Social Carer who isn't looking for work at the moment (but would like to return in the future) you have the option to mark yourself as "unavailable". You can do this via the Like Family app or website.

Learn how to update your availability

How to deactivate your account

If you would like to deactivate your Like Family account:

Please email our Customer Care team at hello@likefamily.com.au using a subject like "Account Deactivation Request". We'd appreciate if you could include a brief reason for why you would like to deactivate your account (to help us improve our services).
We'll review your request, and may ask for some additional information to verify your identity.
We'll proceed to deactivate your account.

If you have any further questions, or would like to reactivate your account, feel free to reach out to us at any time. We're here to help!