What qualifications are needed to work as a Social Carer?

Whilst you are not required to have formal qualifications in disability or aged care, minimum background checks and training requirements apply to all work available on the Like Family platform.

Given the specific services Social Carers are able to offer on the Like Family platform, Social Carers are not required to have formal qualifications in disability or aged care.

However, as a registered NDIS provider, Like Family does require those who wish to work on our platform to undertake and complete specific training modules offered by the NDIS Commission and Australian Government, depending on the level of access they wish to have to our platform.

Levels 1 & 2: Non-NDIS Domestic Assistance & Social Support

COVID-19 Infection Control Module

All Social Carers on the Like Family platform must complete a COVID-19 infection control module to ensure they understand how to keep themselves and their Members safe, and reduce the risk of COVID-19 infection. Upon completion of this training, you must upload your certificate to your Social Carer profile prior to being eligible to work on our platform.

Complete your COVID-19 infection control module here.

Level 3: NDIS Domestic Assistance and Social Support

NDIS Worker Orientation Module

The NDIS Worker Orientation Module is an interactive course that outlines the responsibilities of workers under the NDIS Code of Conduct from the perspective of NDIS participants. The four modules it consists of take approximately 90 minutes to complete in total. Once completed, you will receive a certificate of completion that can be uploaded to your Social Carer account. You will be required to provide this certificate of completion prior to being able to work as a Social Carer.

To begin, read more about the NDIS Worker Orientation Module.

Further Learning

The following training modules are not required in order to work on the Like Family platform, however due to the valuable information they cover, we strongly encourage every Social Carer to complete them:

NDIS Induction Module

The NDIS Induction Module is a collection of 8 different trainings that cover important information about working in the disability sector. If working as a Social Carer will be your first experience with the disability sector, it is recommended that you complete all 8 trainings prior to commencing work. The NDIS Induction Module will add to your understanding of principles that will be covered during your Like Family Induction.

You can access the modules using the same login details you will create for your Worker Orientation Module. To be redirected, click here.

Supporting Safe and Enjoyable Meals

If you wish to be able to support Members in meal preparation or cooking activities of any kind, please review and complete the Supporting Safe and Enjoyable meals module created by the NDIS Commission. The module provides information, tips, scenarios and actions on reducing the risks associated with mealtimes by covering 4 key topics relating to mealtime management.

This module is also available on the Commission website.

Supporting Effective Communication

This module demonstrates how Social Carers can support a participants right to choice and control through the use of effective communication. It covers what effective communication looks like and what it means to people with disability, the different ways in which we communicate, and when effective communication is important.

This module is available on the commission website. Visit NDIS Commission website for access.

Additional Infection Control Modules

In addition to the required Infection Control Training, the Australian Commission on Safety and Quality in Healthcare has created additional infection control trainings that are either more comprehensive or tailored to specific healthcare settings (such as aged care).

To view available courses, read more about them at ACSQHC - Infection Prevention and Control.