Transport Insurance

It is important to understand that your vehicle, your Member’s vehicle and any other vehicle that is involved in an accident during a Like Family transport shift is not covered by Like Family insurance.

If you are using your own vehicle
Before travelling in a vehicle you must:
  • Ensure that your vehicle is safe, clean and roadworthy
  • Ensure that your vehicle is registered
  • Ensure that you have at minimum Compulsory Third Party (CTP)/mandatory motor vehicle accident personal injuries insurance, and preferably Comprehensive Vehicle Insurance
  • Consider the need for a first aid kit to be kept in your vehicle
  • Verify with your insurance provider that you are covered to transport Members for work purposes.

Remember if you are using your own vehicle to transport a Member, you are responsible for any damage caused to the vehicle (or another vehicle involved in an accident). It is important to confirm that you have the appropriate level of insurance as you are not covered by Like Family insurance in these scenarios.


If you are using a Members vehicle
If you are driving a Members vehicle you must:
  • Ensure that it is safe, clean and roadworthy
  • Confirm that the Members vehicle is registered in the state you are working in
  • Confirm that the Member has Compulsory Third Party(CTP) insurance on their car
  • Consider the need for a first aid kit to be kept in your vehicle
  • Ensure that you are licensed to, and know how to operate the Members vehicle
It's important to understand that a Members vehicle is not covered by Like Family insurance. This is why it is important to make sure that the Member has the appropriate insurance cover before using their vehicle during a booking.