What does Like Family charge?

Our service is an affordable flat rate of $42 / hr. This includes weekends and public holidays. 

All bookings for 1 to 1 support are charged at a flat rate of $42 per hour incl.  You only pay for the time the Social Carer is providing care and our price remains the same Monday to Sunday! Our minimum face to face booking time is 1 hour.

If your online booking is 30 minutes or less, it will be charged at $20. We will make this adjustment before you are invoiced.

The following rates are for one Social Carer and multiple members:

Services Members Hourly Rate
1-on-1 (one Social Carer and one Member)  $42
1-on-2 (one Social Carer and two Members) $31 per member
1-on-3 (one Social Carer and three Members) $23 per member

*All our prices are flat-rates,   irrespective of the time of day or weekends. As community Social Carers, our mission is to ensure people in the community have FUN and get the help they need, whenever they need, even if you have limited funding.


Service Member Rate for 8-Hours of support overnight
Sleepover $115.00

Please note:  The above rate is for 8 hours of uninterrupted sleep for your Social Carer. Any support given by the Social Carer during the night that exceeds 30 minutes will be charged at the regular hourly flat rate of $42. Similarly, if your Social Carer is awake and actively providing support to you for frequent yet short periods of time, we will need to adjust the booking cost accordingly. Please contact the  Like Family Customer Experience team on 1800 545 332  to discuss this or make required amendments to bookings.


If you wish to have multiple Social Carers for support, the cost is as follows:

    • One Social Carer and one Member = $42 per hour
    • Two Social Carers and one Member = $84 per hour
    • Three Social Carers and one Member = $168 per hour

Sleepover -  A sleepover shift is a booking of 8 hours where there is no expectation of being woken. Additional support can be rostered before and/or after the sleepover and is paid at the standard rate.

NDIS and transport

NDIS participants are able to flexibly use their plan’s core support funding to claim service provider costs associated with transporting participants to and from NDIS funded community-based activities.

Transport as part of a booking is charged at the 0.80c per kilometre and covers travel during a booking, note, there is no charge for the cost of a Social Carer travelling to and from their home to a booking.