What is the Like Family Privacy Collection Notice?

This Privacy Collection Notice describes how Home Care Heroes Pty Ltd T/A Like Family ABN 30 609 427 349 (we, us or our) collect and handle your personal information when you sign up to our platform, request our services or utilise the platform to find work opportunities, whether for yourself or on behalf of your dependent.

We collect personal information from you (including your health information and criminal records) and/or from third parties, including our cookie and analytics providers so that we can provide our services to you, respond to your enquiry or provide you access to the platform and for related purposes set out in our Privacy Policy, available at: https://likefamily.com.au/privacy.

We may disclose this personal information to third parties, including NDIS providers, the National Disability Insurance Agency, the NDIS Commission, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy (linked above).

While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia.

If you do not provide your personal information to us, it may affect our ability to provide our services to you and your use of our services.

Please see our Privacy Policy (linked above) for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.

If you have questions about our privacy practices, please contact our Privacy Officer by email at: hello@likefamily.com.au. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.