What should I do if a Member is struggling with suicidal thoughts?

While working as a Social Carer, Members you are working with may experience suicidal thoughts. This article contains details of what resources are available to help you navigate this.

Emergency Support

If a Member is at immediate risk of harming themselves or others, call emergency services immediately on 000. After dealing with the immediate risk, you are required to report this incident to Like Family by calling 1800 545 332.


Other Services

There are services available 24 hours a day, 7 days a week for people who are experiencing suicidal thoughts. These services are manned by staff who are trained to support others through crisis. 

Lifeline AustraliaCall 13 11 14

Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24/7 crisis support and suicide prevention services.

Beyond BlueCall 1300 224 636

Beyond Blue provides suicide and crisis support 24/7. People who are deaf or have a hearing or speech impairment can contact Beyond Blue by phone using the National Relay Service, and People who do not use English as their first language can get free translation support from the Translating and Interpreting Service (TIS National) to call the organisation.

Suicide Call Back Service – Call 1300 659 467

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

MensLine AustraliaCall 1300 78 99 78

MensLine Australia is a telephone and online counselling service offering support for Australian men 24/7.

Kids Helpline – Call 1800 55 1800

Kids Helpline is Australia’s only free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Open Arms  – Call 1800 011 046

Mental health and wellbeing support for current and ex-serving Australian Defence force personnel and their families.