How do I make a booking?

Once you have found the right person via Top Matches, an Activity Post or message, you can make a booking in 3 simple steps.

1. Message the Person 

Message the person to confirm the booking time and date. Please note, in order to make a booking, you have to have previously messaged them. 

 2. Make a Booking

Once the Person has confirmed their availability, click on the “Bookings” tab at the top of the website page. 

On the Bookings page, click on the “Make a Booking” button, located at the top-right of the page. Then, select them and create a booking. 

If the person is going to be supporting you at the same time every week, you can select “Make repeat bookings for this day and time” which allows you to create a booking at the same time for the following 2 - 10 weeks. 

3. Social Carer receives Booking Request

Once you have made a booking with someone, they will receive the “Booking Request”. They should “Accept” the request on the platform prior to the booking taking place.