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What are the Like Family workplace hygiene guidelines?

This guideline aims to ensure that all workers of Like Family (Company) understand their obligations in relation to maintain a healthy and safe workplace with regard to the current outbreak of Coronavirus.

Like Family aims to ensure that team members maintain appropriate standards of hygiene in the workplace in order to reduce the risk of transmission of illness and infection.

The general hygiene standards in this guideline are regarded as minimum requirements to which all team members and contractors must adhere to while working with the Company.

As this is a continually evolving situation, we will seek to update this guideline as required.  Please check the Australian Department of Health website for the most up to date information and developments: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert


Coronavirus (COVID-19) is a respiratory illness. Symptoms range from a mild cough to pneumonia. Some people recover easily, others may get very sick very quickly. There is evidence that it spreads from person to person. The Department of Health advises that good hygiene can prevent infection.

Symptoms of Coronavirus

Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with coronavirus may experience:

  • fever
  • flu-like symptoms such as coughing, sore throat and fatigue
  • breathing difficulties such as breathlessness

Who is at risk to Coronavirus


Refer to the Australian Department of Health website for the most up to date information on COVID-19: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert.

How Coronavirus spreads

There is evidence that the virus spreads from person-to-person.

The virus is most likely spread through:

  • close contact with an infectious person
  • contact with droplets from an infected person’s cough or sneeze
  • touching objects or surfaces (like doorknobs or tables) that have a cough or sneeze droplets from an infected person, and then touching your mouth or face

Diagnosis of the Coronavirus

If you become unwell and think you may have symptoms of coronavirus, seek immediate medical attention.

If you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.

If you have been diagnosed with Coronavirus, isolate yourself in your home to prevent it from spreading to other people.

How to isolate yourself

If you have been overseas you will be required to;

  • stay at home or in a hotel (self-quarantine);
  • avoid public settings - this means you should not attend work or go to other public places such as restaurants, cinemas or shopping centres and should not use public transport or taxis;
  • get clearance from a health professional before leaving 

If you have been in contact with someone who has coronavirus disease (COVID-19):

        stay at home (self-quarantine)

        avoid public settings for 14 days after you last came into contact with them.

If you fall into one or more of the risk groups above and suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline on 1800 675 398 and advise your manager as soon as practicable.

If possible, ask other people to get food and other necessities for you and leave them at your front door.

Only people who usually live with you should be in your home. It is advised to not let in visitors.

You do not need to wear a mask in your home.

If you are not in any of the risk groups above, you should follow the current regulations for your state or territory outlined here https://www.australia.gov.au/

Prevention of Coronavirus and general hygiene in the workplace

The Department of Health state that surgical masks in the community are only helpful in preventing people who have coronavirus disease from spreading it to others.

If you are well, you do not need to wear a surgical mask as there is little evidence supporting the widespread use of surgical masks in healthy people to prevent transmission in public.