What transport am I paid for?

By agreement a member can cover the cost of any transport provided on the booking, however, you are not paid for travel to and from a booking.

You should confirm at the time of the booking if the member is happy to pay for the transport costs and at what rate. 

If the member is not happy to pay the $0.80 per km, then you need to discuss with them how much they'd like to pay, you will then need to decide if you choose to accept the mission or not. 

From 1 March 2020, NDIS participants will be able to flexibly use their plan’s core support funding to claim service provider costs associated with transporting participants to and from NDIS funded community-based activities. An example of this is that Members can cover the payment of road tolls by adding extra KM's to the booking, or by putting in a payment request to send to their plan manager.


Important- By adding the KM's to your booking, it will create an invoice line for transportation. Please verify with your member if they have funding for transportation. If they do not, they will need to pay separately. 

By introducing this feature, we hope that this provides Members with a fair way to pay for transport should they wish to include this in addition to their bookings with their Social Carer.

You should always discuss including transport / being paid for transport provided during a booking directly with the member you are supporting. This includes how you will be reimbursed for other forms of transport or associated costs up to the full amount, such as road tolls, parking and public transport fares.

You are not paid for travel to and from a booking in either time or kilometres