Are there any services I shouldn’t be providing on the Like Family platform?

The NDIS Code of Conduct requires that all carers provide support and services in a safe and competent manner with care and skill.

Our community of Social Carers is made up of passionate, caring, and dedicated individuals, most of whom do not have formal qualifications in the disability and aged care sectors. As a result, it is incredibly important that Social Carers understand what their professional limits are in terms of the support they are permitted to provide.

The following list consists of activities that Social Carers cannot provide support with on the Like Family platform. Please note this is not an exhaustive list, and that if Social Carers are unsure if the support they are providing is appropriate, they should seek clarification from Like Family:

Personal Care

Personal Care refers to support with personal services such as:

  • Showering
  • Bathing
  • Toileting
  • Feeding
  • Dressing
  • Grooming

Medical Care

Medical care is support with services that contribute to a person's health or well-being rendered by a healthcare professional (such as a nurse, doctor, or pharmacist). This includes:

  • Administering medication
  • Medication dispensing
  • Wound Care
  • Prescription or recommendation of treatment for ailments (either medical or holistic)
  • Handling or maintenance of medical tools or equipment

In the event of an emergency, Social Carers with First Aid certification are permitted to offer assistance in accordance with their training. 

Professional Services

This refers to any type of service provision where qualifications are usually required. Examples include:

  • Financial planning
  • Legal advice
  • Home renovation, repairs, or professional maintenance
  • Personal training
  • Managing finances
  • Meal plan creation (such as for weight loss or other health concerns).

If Social Carers and Members choose to engage in any of the above services in contradiction to the advice given on this page, they do so at their own risk. Like Family cannot be held liable for any issues, accidents, or injuries caused through the provision of unapproved services on our platform. 

If you are in need of such support, please get in touch so we can put you in contact with one of our amazing partnership organisations.