Do I need to invoice members myself?

As a Social Carer with Like Family, you are engaged as an independent contractor. Many of our Members use government funding (including NDIS or aged care packages), which can make invoicing and payment collection complicated.

To save you time and streamline the payment process, Like Family gnerates invoices for you as part of our platform services:

• We generate and send invoices on your behalf for completed bookings to Members or their funding body.

• You do not need to create or send invoices yourself—this is included in our administrative fee and helps ensure compliance with complex funding requirements.

• We handle all payment follow-ups and debt collection, depositing your pay directly into your nominated bank account.

Your role as an independent contractor is maintained:
You retain full flexibility to choose your bookings, set your own availability, and agree rates with Members. Like Family simply acts as an intermediary for invoicing and payment, not as your employer.

For more details on how and when you’re paid, see our payment process guide.

If you have questions about independent contracting, invoicing, or your obligations, please see our resources or reach out for support.