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      What type of support does Like Family provide?

      Our support services cover almost all types of non-medical social and community care, and can be accessed by people of all ages and abilities.

      Like Family can help you build meaningful relationships, gain independence and learn new skills through social and community care. Our support services include, but are not limited to:

        • Arts & craft
        • Meal preparation and grocery shopping assistance
        • Events buddy - attending a particular social event with a Social Carer
        • Playing recreational games
        • Health & wellbeing support - like going for walks or playing a sport
        • Support with household tasks - light domestic assistance around the home
        • Outdoor adventures - going for day trips or overnight trips
        • Transportation - like getting a lift to an appointment
        • Sleepover support
        • Group activities with 1 or 2 other Members
        • Skills training - learning a particular skill with the support of a Social Carer

      Like Family cannot provide support with the following:

        • Medical Care: Any type of medical care aside from prompting/reminding to take medication
        • Professional services: Examples include professional/deep cleaning, physiotherapy, detailed gardening/landscaping or any professional service
        • Heavy lifting

      Like Family facilitates companionship and non-medical support services to Members. To ensure the safety of both our Members and independent contractors, there are strict limitations on the types of services that can be provided.

      Independent contractors engaged through Like Family are not permitted to perform the following services under any circumstances:

      • Manual handling, hoists, and transfers

      • Palliative care

      • Massage

      • Medication management

      • Wound care

      Performing these services is outside the scope of Like Family’s approved services and will not be covered by our insurance policies. Contractors who choose to engage in these activities do so at their own risk and must have their own insurance coverage. For further details, please refer to our Non-Approved Services & Liability Policy.