Like Family ensures all Carers go through a thorough screening
Each Social Carer undergoes a rigorous vetting process to ensure that they meet our standards (we don’t accept any Social Carers we wouldn’t want taking care of our own families). This includes the following:
- An online values test
- A Face-to-Face Interview and onboarding session
- Reference Checks
- The NDIS Worker Screening Check.
We pride ourselves on carefully reviewing the profiles of each Social Carer to ensure they meet our standards. As a result, about 30% of all applicants are rejected at some stage during the onboarding process.
Social Carers are also subject to ongoing screening by the NDIS Commission, who regularly monitors the status of their NDIS Worker Screening Checks. In the event a Social Carer's circumstances change, making them no longer eligible to work in this industry, Like Family is notified and they are immediately removed from the platform.